POS features tailored specifically for Hair Salons, Nail Salons, Spas, Massage Studios, & Tanning Salons

Customer Relationship Management (CRM)

• Client Profiles with service history, preferences, formulas, allergies, and notes

• Before & After Photo Storage (especially for aesthetics, hair, nails, etc.)

• Consent & Intake Forms (digital and stored securely)

• Custom Alerts for birthdays, follow-ups, rebooking reminders

• Visit Frequency Tracking to prompt outreach or rewards

Appointment Booking & Scheduling

• Integrated Calendar with Drag-and-Drop Booking

• Online Booking Portal (custom-branded, 24/7 access)

• Service Duration & Buffer Time Settings

• Resource Allocation (assign room, chair, equipment, etc.)

• Staff-Based Booking (client can choose their preferred stylist or therapist)

• Recurring Appointments and Membership Scheduling

• Appointment Confirmation & Reminder Notifications (via text/email)

• Waitlist Management & Cancellation Handling

Retail Product Sales

• Dual Service & Product Catalog

• Inventory Tracking with reorder alerts (for hair/nail/spa products)

• Product Recommendations at Checkout based on past purchases or services

• Barcode Scanning & Label Printing

• Commission Tracking on Product Sales by staff

Payments & Checkout

• Integrated Card, Cash, and Contactless Payments

• Split Payments (e.g., service on card, tip in cash)

• Tip Prompting (customizable percentages or fixed amounts)

• Gift Card & e-Gift Certificate Sales/Redemption

• Membership & Package Management with stored credits

• Prepayments, Deposits, and No-Show Fee Enforcement

Marketing & Loyalty Tools

• Automated Email & SMS Campaigns (birthday offers, seasonal promos, lapsed client follow-ups)

• Loyalty Program (points per dollar spent, visits, or referrals)

• Referral Program (e.g., refer a friend, get a credit or discount)

• Online Review Requests post-appointment

• Social Media & Google Integration for bookings

Staff Management

• Staff Profiles with roles, schedules, commission rates, and performance tracking

• Time Clock & Payroll Integration

• Tiered Service Pricing by Experience Level

• Access Permissions (stylist vs manager vs receptionist)

Reporting & Business Insights

• Sales & Revenue Breakdown (by service, product, staff, or time period)

• Client Retention & Rebooking Rates

• Top-Selling Services & Retail Items

• Utilization Reports (rooms, staff, chairs, etc.)

• Marketing ROI Tracking (campaign performance, referral results)

Memberships, Packages & Subscriptions

• Sell & Track Prepaid Service Packages (e.g., 10 tanning sessions, 5 massages)

• Recurring Membership Billing (monthly or annual, includes perks or discounts)

• Usage Tracking to show remaining credits

• Auto-Charge with Expiration Alerts

Multi-Location & Mobile Functionality

• Location-Specific Settings for chains or franchises

• Centralized Dashboard for ownership view

• Mobile POS Access for on-site services, pop-ups, or mobile spas

• Tablet/Kiosk Mode for client check-in or intake forms

Want to see these features in action?

Would you like a comparison table between any of our platforms or suggestions based on your size, staff count, or services offered (e.g., massage-focused vs med spa vs nail bar)?

Optimize Your Beauty Service Operations

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