POS features tailored specifically for Full Service Restaurants

Essential Front‑of‑House Features

• Graphical Table Management & Floor Plans
  Visual layouts to track tables, reservations, party size, and occupancy—often with auto‑coursing features for multi‑meal service

• Tableside & Mobile POS Order Entry
  Allows servers to take orders and split checks tableside using handhelds or tablets

• Flexible Bill Splitting
  Split by item or guest, drag‑and‑drop items between checks

• Modifiers & Course Management
  Support for required/optional modifiers, allergy flags, and timed courses for pacing service

• Payment Flexibility & Security
  EMV, NFC/contactless, pre‑authorization, secure payments, receipt options (print/email/SMS)

Order Management & Kitchen Flow

• Multi‑Channel Order Integration
  Includes online ordering, kiosk, QR-code menus, drive‑thru, call‑in, and delivery platforms, all funneled into one system

• Kitchen Display Systems (KDS) & Printers
  Orders routed to appropriate prep stations in real time

• Offline Mode & Cellular Backup
  Ensures operations continue seamlessly during internet outages

Back‑of‑House & Inventory

Customer Engagement & CRM

• Real‑Time Inventory Tracking
  Ingredient-level tracking, low‑stock alerts, and automatic reordering

• Employee Management & Scheduling
  Time clocks, shift management, payroll integration, access permissions

• Labor & Cost Control Tools
  Track labor vs. sales, forecasting, tip pooling/distribution articles

• Built‑In Loyalty & Rewards Programs
  Point-based or tiered systems, linked to phone or card, with birthday bonuses

• CRM & Guest Profiles
  Track preferences, spending history, special requests, dietary info

• Marketing Automation
  Email/SMS campaigns, targeted offers, referral incentives, campaign analytics

Reservations, Waitlist & Guest Flow

Reporting & Analytics

• Reservation & Waitlist Management
  Real-time bookings, confirmations, reminders, waitlist texts, auto‑seating logic

• Third‑Party Integration
  Sync with OpenTable, Resy, Yelp, and Toast Tables to centralize booking data

• Sales & Item‑Level Reporting
  Customizable reports by day, hour, station, or item; coupon/modifier analysis

• Employee Performance Insights
  Track server sales, hours, tip data

• Alerting & Thresholds
  Automated notifications for sales spikes, low inventory, high labor costs .

• Multi‑Location Visibility
  Centralized dashboards with unified reporting and menu management

Integration & Extensibility

Advanced Features & Innovations

• Third‑Party App Ecosystem
  Connect with delivery platforms, accounting tools, payroll, CRM, and loyalty apps

• Open APIs & Branded Apps
  Support for custom integrations or development of proprietary apps

• Automated Updates & Cloud‑Based Access
  Cloud-hosted system with automatic security/feature updates accessible from any device

• Contactless & QR‑Code Ordering
  Enables guests to order and pay from their phones at the table

• AI‑Driven Insights
  Tools for menu, staffing, and guest behavior analysis via machine learning

• Instant Deposits
  Faster fund transfers for improved cash flow (with small fee)

Want to see these features in action?

Get in touch to learn about our POS solutions and schedule a demo for your restaurant.

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