POS features tailored specifically for Counter Service Restaurants

Core POS Features (Essential)

• Quick Order Entry Interface

  • Fast tap-to-add menus

  • Modifiers (e.g., “no mayo,” “extra cheese”) with visual or color-coded options

• Customizable Menus

  • Easy to update pricing, items, and specials

  • Daypart menus (breakfast/lunch/dinner)

• Integrated Payments

  • EMV, NFC/contactless (Apple Pay, Google Pay)

  • Split payments and tipping options

• Order Routing to Kitchen Display System (KDS) or Printer

  • Auto-routing based on item category (e.g., drinks to bar, sandwiches to kitchen)

• Customer-Facing Display (CFD)

  • Shows orders and totals in real time

  • Promotes add-ons or tip options

Front-of-House Enhancements

• Self-Service Kiosk Compatibility

• Lets customers place orders themselves (reducing line bottlenecks)

• Drive-Thru or Curbside Module (if applicable)

• Dual screen setups or order queue management

• Online Ordering Integration

• Syncs directly with POS to avoid manual re-entry

• Loyalty & Rewards Program

• Built-in or integrated to track and redeem customer points automatically

• Digital Receipts / SMS Receipts

• Fast checkout and eco-friendly

Back-of-House & Operations

Optional / Niche Enhancements

• Inventory Tracking

• Ingredient-level tracking and low-stock alerts

• Employee Management & Time Clock

• Clock-in/out, role-based permissions, and labor cost tracking

• Real-Time Sales & Performance Reporting

• Hourly, daily, and item-level insights

• Exportable or cloud-accessible

• Modifier Reporting

• Understand which add-ons or changes are most frequent

• Menu Performance Analytics

• Identify bestsellers and slow movers

• Tip Pooling & Tip Distribution

  • Automated based on role, hours, or percentage

• Combo/Meal Deal Builders

• Automatically calculates bundled discounts (e.g., “sandwich + drink + cookie”)

• Third-Party Delivery Service Integration

• Orders from UberEats, DoorDash, etc., feed directly into the POS

• Offline Mode

• Keeps transactions flowing during internet outages

• Mobile POS

• For line-busting or table-side ordering during peak times

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