POS Systems: Tailored for Your Unique Business
The world of Point of Sale (POS) is as diverse as the businesses it serves. At Syphon Consulting, we've seen firsthand how a 'one-size-fits-all' approach often falls short, leading to frustration and inefficiencies. A system built for a fine dining restaurant may lack the quick-service features a cafe needs, while a retail-centric platform might fail to manage the complex appointments and client data a salon requires. This isn't just an inconvenience; it's a roadblock to your business's growth.
After a decade of personally witnessing these challenges, we knew there had to be a better way. That's why Syphon Consulting was born. We've meticulously identified and built strong partnerships with the best POS and software solutions specifically designed for the Restaurant, Retail, Service-Based, and Medical industries, along with their numerous niche subcategories.
This allows us to offer you not just a POS system, but the right POS system – perfectly matched to your operations, complete with the best merchant service rates, and free from the limitations of generic platforms. We're here to ensure your technology empowers your business, rather than holding it back.


POS for Counter Service Restaurants
fast-casual spots like cafes, delis, and bakeries—speed, simplicity, and efficiency are key.


POS for Full-Service Restaurants
front-of-house, order management, back-of-house, customer engagement, reservations, reporting, integration




POS for Bars, Pubs, Nightclubs, and Lounges
Unique operational demands, security needs, and guest engagement strategies vital for these venues.
POS for Food Trucks
mobile restaurants are unique and need mobility, hardware durability, quick workflows, and essential integrations.
Essential Features: Quick order entry, modifiers, customizable menus, integrated payments, and order routing.
Front-of-House Enhancements: Self-service kiosks, drive-thru/curbside, online ordering, loyalty programs.
Back-of-House & Operations: Inventory, employee management, real-time reporting, menu performance analytics.
Optional/Niche: Tip pooling, combo builders, third-party delivery, offline mode, mobile POS.
Front Of House Features: Graphical Table Management, flexible bill splitting, modifiers, course management, and payment flexibility.
Order Management & Kitchen Flow: Multi-channel order integration, kitchen display systems (KDS), printers, offline, and cellular backup
Back-of-House & Inventory: Real time tracking, employee management & scheduling, labor & cost control tools
Customer engagement: CRM guest profiles, loyalty & rewards
Reservations: Guest flow and waitlist management, third-party integrations
Reporting & Analytics: Item-level reporting, employee performance, thresholds, multi-location.
Integration & Extensibility: Open API's, branded apps, Auto updates, cloud-based
Mobility & Hardware Durability: Handhelds, rugged devices, built-in cellular backup.
Order & Payment Workflow: Fast interfaces, multi-payment, QR/contactless, KDS/printers, invoicing for catering.Back-of-Online Integration & Location Tools: Online ordering, fleet management, GPS check-ins.
Inventory, Reporting & CRM: Ingredient-level inventory, compact customer database, advanced analytics.
Offline Support & Stabilization: Critical offline mode, reliable hotspot solutions.
Integrations & Scalability: Ecosystem support, open APIs.
Front-of-House & Guest Experience: Crucial features like tabs management, pre-authorization, fast bar mode, mobile POS, and QR code ordering.
Menu & Price Management: Timed/dynamic pricing and modifier prompts for upselling.
Payment & Security: EMV/NFC, pre-authorization, and essential ID/age verification.
Inventory & Stock Control: Specialized liquor inventory tracking and waste management.
Reporting & Analytics: Sales, pour cost insights, employee performance, and alerts.
Connectivity & Hardware Resilience: Vital offline mode, durable hardware, and instant deposits.
Guest Engagement & Marketing: Loyalty programs, guest Wi-Fi for data capture, and digital signage.
Integrations & Extensibility: Third-party ecosystem support, self-service reservations, and open APIs.


POS for Wineries and Tasting Rooms
The complex blend of hospitality, retail, manufacturing, and club management that defines this unique sector.
Tasting Room & Hospitality Sales: Essential features like table/tab management, wine flight builders, split payments, quick add/upsells, and digital/QR menus.
Wine Club Management: Crucial member profiles, recurring billing/auto-shipment, custom club levels, member-only pricing, and club-specific reporting.
Retail & Inventory Management: Key for wineries: batch, lot, and vintage tracking; bottle/case/bulk sales; integrated barcode scanning/label printing; multi-location inventory; and reorder alerts.
E-Commerce & Shipping Integration: Vital online storefront sync, ship-from-store, age verification (online and in-store), shipping compliance by state (e.g., ShipCompliant), and various fulfillment options.
Customer Loyalty & CRM: Comprehensive CRM tools, loyalty programs, email/SMS campaign integration, and personalized offers.
Event & Tour Management: Event ticketing, reservation/tour scheduling, calendar sync, and mobile POS for outdoor events.
Regulatory Compliance & Age Verification: Automated ID check, state-specific tax/DTC shipping reporting, and labeling/traceability.
Analytics & Reporting: Specialized sales reports by vintage/variety/region, club retention/LTV, sales channel breakdown, and inventory aging.
Hardware & Integrations: iPad/Tablet POS, label printers/scanners, Bluetooth printers for mobile use, integrated payment terminals, and crucial third-party integrations (e.g., QuickBooks, ShipCompliant).
Retail
In this section we cover the unique POS features often needed in niche industries such as boutiques, apparel shops, convenience, electronics, home goods, furniture, grocery, markets, vape, CBD, regulated goods, pop-ups, mobile retailers, seasonal merchants, sporting goods, and hobbies stores.


POS for Boutiques & Apparel Shops
Critical aspects from inventory management to customer engagement and specialized retail functionalities.


POS for Convenience Store
High-speed checkout to critical inventory management, loss prevention, and compliance specific to this retail environment.
Inventory & Merchandise Management: Real-time stock, style matrix, reordering, vendor management, and crucial omnichannel sync.
Checkout Flexibility & Efficiency: Mobile POS, hotkeys, barcode printing, and omnichannel checkout.
Payment & Security: Versatile tender acceptance and integrated, secure processing.
Customer Engagement & CRM: Rich customer profiles, loyalty programs, and built-in marketing tools.
Analytics & Reporting: Detailed sales, inventory, employee performance, and promotion analysis.
Order & Fulfillment Options: Click-and-Collect, Curbside Pickup, and Pop-Up/Off-Site event support.
Multi-Location & Access Control: Centralized dashboards, role-based permissions, and offline-first architecture.
Ecosystem & Integrations: E-commerce, accounting, and open APIs.
High-Speed Checkout & Tender Flexibility: Barcode scanning, hotkeys, multiple payment methods (including EBT), integrated processing, and cash drawer controls.
Inventory & Stock Optimization: Real-time tracking, low-stock/expiration alerts, and crucial age-restricted/tobacco/lottery tracking.
Employee Management & Loss Prevention: Time clock, user roles, and shrinkage prevention tools.
Reporting, Analytics & Reordering: Detailed sales analytics, automated reordering, and forecasting.
CRM & Loyalty Integration: Built-in programs, targeted promotions, and marketing integration.
Omnichannel & Mobility: Mobile POS terminals and e-commerce/click-and-collect.
Multi-Store & Scalability: Central dashboard for chain management and flexible hardware.
Regulatory & Compliance Support: EBT & Lottery support, age verification workflows, and dual pricing/cash discounts.


POS for Electronics Stores
Designed to handle high-value items, complex warranties, omnichannel operations, and thorough customer engagement
Advanced Inventory & Variant Management: Crucial real-time stock, multi-location sync, variant tracking (model, color, storage, serial number), and bundling/kit support. This is especially vital for electronics.
Seamless Checkout & Mobility: Barcode scanning, mobile POS for the showroom, and self-checkout/kiosks.
Flexible Payment & Secure Processing: Multi-payment support, split payments, and financing options.
Returns, Repairs & Warranty Handling: Streamlined returns and critical warranty tracking/service ticketing.
Omnichannel & Online Integration: Unified online/in-store inventory and reservation/hold options.
Analytics, Reporting & Forecasting: Sales trends, SKU performance, and demand forecasting.
CRM & Loyalty Programs: Customer profiles with purchase history and targeted promotions.
Loss Prevention & Compliance: EAS integration and role-based permissions.
Ecosystem & Third-Party Integration: Accounting/ERP sync and open APIs.


POS for Home Goods & Furniture Stores
Managing large, multi-attribute inventory, flexible payment options like layaways/financing, and specialized fulfillment processes like delivery scheduling.
Inventory & Product Management: Multi-attribute matrix, serialized tracking, special/back orders, low-stock alerts, automated reordering, and support for kits/bundles.
Flexible Selling, Payment & Pricing: Critical features like deposits, layaways, financing plans, flexible pricing/promotions, and multi-tender payment acceptance.
Order Fulfillment & Delivery: Phone/online order management, scheduling & route management, and support for multiple shipping addresses.
Sales & Work Order Flow: Quotes, estimates, invoicing, and work/service order tracking for assembly or repairs.
Customer Experience & CRM: Rich customer profiles, loyalty/membership programs, and clienteling tools for personalized service.
Reporting, Analytics & Profitability: Detailed sales/performance analytics, forecasting, budgeting, and commission tracking.
Security, Permissions & Compliance: Role-based access, discount/return restrictions, and secure payment compliance.
Omnichannel & Syncing: Unified inventory across all channels (in-store, online, warehouse) and seamless e-commerce/ERP integration.
Hardware & Mobility: Mobile/tablet POS for a concierge experience and on-demand barcode labeling.


POS for Grocery Stores and Markets
High-volume, perishable-inventory environments, emphasizing speed, accuracy, and customer loyalty.


POS for Vape Shops, CBD & Regulated Goods
Unique and stringent requirements of this highly regulated retail sector emphasize compliance, detailed tracking, and specific payment considerations.
High-Speed Checkout & Payment Processing: Barcode scanning, hotkey PLUs, self-checkout, and comprehensive payment type support (including EBT), with integrated processing.
Inventory, Weight & Expiry Management: Real-time tracking, auto-reordering, critical expiry date/FIFO support, and scale integration with label printing.
Loyalty, CRM & Promotions: Built-in loyalty programs, CRM with purchase history, and automated discounts/promotions.
Reporting & Analytics: Detailed sales reports, inventory turnover/shrink analysis, basket analysis, and multi-store reporting.
Omnichannel & Fulfillment: BOPIS/ROPIS/BORIS support, e-commerce integration, and mobile POS/line-busters.
Security & Compliance: User roles/permissions, secure/PCI-compliant payments, and specific compliance for scales and age-restricted sales.
Emerging Tech & Innovation: Smart carts, digital shelf tags/dynamic pricing, and impulse POP promotion tools.
Regulatory Compliance & Age Verification: Automated ID scanning, compliance reporting (including specific systems like METRC), restricted product controls, and digital customer consent forms. These are absolutely critical in this industry.
Inventory & Product Tracking: Serialized & batch tracking (with lot numbers, expiration, recalls), real-time inventory, vendor management, and the ability to store product age/potency information.
Payment Processing & Security: Crucial cash-only handling integration, gift card/store credit support, and secure customer data handling (with HIPAA or privacy law compliance mentioned where applicable).
Customer Management & Loyalty: Detailed customer profiles, loyalty programs (with legal marketing restrictions in mind), and customer limits enforcement.
Sales & Order Management: Integrated POS & e-commerce compliance, return/exchange controls, and quotes/special orders.
Reporting & Analytics: Detailed audit trails, compliance reports, inventory shrinkage analysis, and sales trends.
Hardware & Mobility: Mobile POS, integrated ID scanners, secure cash drawers/surveillance integration, and barcode scanners/label printers for specific needs.
POS for Pop-Ups, Mobile Retailers, and Seasonal Merchants
The unique logistical, connectivity, and speed requirements for businesses operating in dynamic, often temporary, environments.
Portability & Connectivity: Essential mobile hardware, crucial offline mode, Bluetooth connectivity, and battery-powered options.
Payment Flexibility: Comprehensive contactless/EMV support, cash drawer integration, and BNPL options.
Speed & Ease of Use: Simple, intuitive interfaces, customizable quick keys, and efficient barcode scanning/SKU lookup.
Inventory Management: Critical multi-location sync, real-time stock updates, easy product import, and depletion alerts.
Customer Engagement & Loyalty: Email/SMS receipts, customer profiles, event-based loyalty programs, and custom discounts.
Sales & Reporting: Real-time dashboards, sales breakdown by location/staff/event, shift reporting, and exportable data for trend analysis.
E-Commerce & Omnichannel Sync: Integrated online storefronts, QR code menus, inventory sync, and pre-order/deposit collection.
Staff & Access Controls: User permissions, PIN/swipe login, and clock-in/out tracking for temporary staff.
Logistics & Setup: Easy setup wizard, pop-up ready kits, and QR code product tags.
POS for Sporting Goods and Hobby Stores!
from managing varied inventory types (apparel to serialized gear) to handling rentals, repairs, and specific compliance requirements like FFL integration.
Inventory Management: Crucial multi-category support, size/color/style matrix, serialized inventory tracking (key for high-value items), vendor management, special order/backorder support, and consignment tracking.
Customer Management & Loyalty: Detailed customer profiles, loyalty programs, team or club accounts, warranty tracking, and targeted promotions.
Sales, Returns & Rentals: Easy refunds/exchanges, layaway/deposits, equipment rentals & scheduling, repair ticket management, and bundle creation.
E-Commerce & Omnichannel Capabilities: Integrated online storefront with real-time inventory sync, Click & Collect (BOPIS), online product customization support, shipping label printing, and mobile checkout.
Employee & Access Management: Sales performance tracking, role-based permissions, commission tracking, and time clock/scheduling integration.
Analytics & Reporting: Sales trends by season/sport/hobby, best-sellers/low stock/dead stock reports, promotion performance, and customer insights.
Hardware & Integration: Barcode scanning, tag printing, POS-connected label printers for serialized items, mobile POS hardware, and crucially, Firearms & FFL Integration for gun shops.
Beauty Service Industry
Hair & Nail Salons, Spas, Massage Therapy, Tanning Studios, and Med Spas
POS for Beauty Service Industry
These businesses require the critical integration of scheduling, client management, and diverse payment options.
Appointment Booking & Scheduling: Integrated calendar (drag-and-drop), 24/7 online booking, service duration/buffer settings, resource allocation, staff-based booking, recurring appointments, reminders, and waitlist management. These are foundational for service-based businesses.
Customer Relationship Management (CRM): Detailed client profiles (history, preferences, formulas, allergies, notes), before & after photo storage, digital consent/intake forms, custom alerts, and visit frequency tracking.
Payments & Checkout: Integrated multi-tender payments, split payments, customizable tip prompting, gift card/e-gift certificate sales, membership/package management, and crucial prepayment/deposit/no-show fee enforcement.
Retail Product Sales: Dual service & product catalog, inventory tracking, product recommendations, barcode scanning/label printing, and commission tracking on product sales.
Staff Management: Staff profiles (roles, schedules, commission, performance), time clock/payroll integration, tiered service pricing, and access permissions.
Marketing & Loyalty Tools: Automated email/SMS campaigns, loyalty programs, referral programs, online review requests, and social media/Google integration.
Memberships, Packages & Subscriptions: Ability to sell/track prepaid packages, recurring membership billing, usage tracking, and auto-charge with expiration alerts.
Reporting & Business Insights: Sales/revenue breakdown, client retention/rebooking rates, top-selling items, utilization reports, and marketing ROI.
Multi-Location & Mobile Functionality: Location-specific settings, centralized dashboard, mobile POS access, and tablet/kiosk mode for client check-in.
Field Service-Based Industries
Service-based industries like Plumbers, Electricians, HVAC, Appliance Repair, Garage Door Services, Locksmiths, Carpet Cleaning, Residential & Commercial Cleaning, Pest Control, IT Support, Handymen, Window Washing, Landscaping, Pool Service, and more.


POS for Field Service-Based Industries
The distinct needs of businesses with mobile teams emphasize scheduling, on-site operations, and robust customer/job management.
Scheduling & Dispatching: Crucial drag-and-drop calendar, recurring job scheduling, smart routing/GPS, real-time updates, technician skill matching, and team scheduling.
Mobile Access & Field Tools: Essential mobile POS app (Android/iOS), vital offline mode, job check-in/out with GPS/timestamp, on-site invoicing/digital signature capture, mobile photo uploads, and voice notes.
Estimates, Quotes, and Invoicing: Quick estimate generator, digital quote approval, one-click conversion to invoices, job costing tools, multi-tiered pricing, and discount/tax/surcharge management.
Customer Management & Communication: Robust CRM with job history, automated reminders/confirmations, customer portal, service agreements, and warranty tracking.
Payments & Billing: On-site card/contactless payments, invoices via email/text with online payment links, installment billing, stored card on file, ACH acceptance, and deposit/partial payment collection.
Inventory & Equipment Tracking: Specialized truck/van-based inventory, tool/equipment logging, low stock alerts, integrated purchase orders, and barcode/QR code scanning.
Employee & Technician Management: Technician scorecards, time tracking, commission/bonus tracking, custom access levels, and training/certification expiry reminders.
Service Plans, Memberships & Subscriptions: Prepaid maintenance plans, recurring billing, service credits, and loyalty discounts/priority scheduling for members.
Reporting & Business Intelligence: Revenue reports by service/team/location, estimate vs. actual, customer lifetime value, equipment usage, and lead source tracking.
Marketing & Lead Management: Lead capture forms, automated follow-ups, review requests, referral program integration, and direct mail/email campaigns.
Automotive Service Sector
Including everything from auto repair shops and tire stores to detailing services, quick lube centers, body shops, audio/custom installs, and more.
POS for Automotive Service Sector
An intricate balance is required for managing complex workflows, parts inventory, customer communication, and technician productivity in auto repair, quick lube, body shops, and related services.
Work Order & Repair Ticket Management: Digital ROs, VIN lookup/decoding, multi-service job cards, estimate-to-invoice conversion, crucial labor guide integrations, and job status tracking.
Scheduling & Bay Management: Essential drag-and-drop calendar, real-time bay occupancy, recurring service reminders, online appointment booking, and technician-specific settings.
Parts & Inventory Management: Real-time tracking (including location), integrated parts ordering from major suppliers, VIN-specific lookup, core returns/warranties/special orders, barcode scanning, and inventory aging/shrinkage reporting.
Customer Communication & CRM: Comprehensive vehicle history by VIN, text/email alerts, digital photo/video sharing, customer portal, and e-signature consent forms.
Quoting, Invoicing & Payments: Detailed service estimator, good/better/best pricing, digital approval, multi-payment support, integrated financing options, and payment plans/deposits.
Technician Tools & Management: Technician time tracking, job clocking per RO, flat rate/commission tracking, tech notes/media uploads/inspection checklists, and access control.
Digital Vehicle Inspections (DVI): Mobile-friendly checklists, photo/video documentation, customer approval/decline tracking, and inspection history by VIN.
Reporting & Shop Performance Analytics: Revenue by category, tech productivity, parts usage, customer retention, and various closeout reports.
Marketing & Loyalty Tools: Service reminder campaigns, loyalty/rewards programs, online review automation, custom offers, and referral incentives.
Medical Service Businesses
including dental, orthodontics, chiropractic care, physical therapy, and various outpatient clinics — has unique operational needs that go beyond basic POS functionality. They require tight integration with practice management (PMS), EMR/EHR systems, and robust patient payment workflows.
POS for Medical Service Businesses
The intricate needs of healthcare providers emphasize crucial integrations with PMS/EMR/EHR systems, advanced patient payment workflows, and strict compliance requirements.
Integration with PMS, EMR, and EHR: Bi-directional sync, automatic import/updates of patient info, and vital HIPAA-compliant data handling. This is absolutely foundational for medical practices.
Payment Flexibility & Automation: Card on file/auto-pay, contactless/text-to-pay/email payment links, installment plans/financing integrations, and deposit/copay/deductible collection tools.
Patient Billing & Collections: Automated billing statements, balance notifications, A/R dashboard, custom payment plans, insurance claim status-based billing, and integrated collections tools.
Scheduling & Calendar Management: Integrated appointment scheduling, waitlist/no-show management, multi-view calendars, custom time blocks, recurring appointments, and real-time sync with online booking.
Patient Experience & Communication: Automated reminders, mobile check-in/digital intake forms, consent/HIPAA form capture, patient portal access, and feedback/review requests.
Product & Inventory Management: Retail sales integration (for in-office products), inventory alerts/reordering, barcode scanning, product bundles, and sales tax management for retail vs. services.
Compliance, Security & Access Control: HIPAA-compliant data storage/processing, role-based user permissions, audit trails, MFA, and custom access control for sensitive data.
Reporting & Business Analytics: Daily closeout, A/R aging, revenue by provider/procedure, patient retention, retail vs. service sales breakdown, and prepaid credit tracking.
Memberships, Packages & Promotions: Customizable treatment packages, prepaid credit management, recurring membership billing, incentives/loyalty, and promotional offers.
Multi-Location & Provider Support: Centralized reporting, location-specific settings, provider-level tracking, and transferable balances/packages.