POS features tailored specifically for Home Goods & Furniture Stores

The unique complexities of this retail sector, especially concerning managing large, multi-attribute inventory, flexible payment options like layaways/financing, and specialized fulfillment processes like delivery scheduling.

Inventory & Product Management

  • Multi-attribute Matrix (Size/Color/Dimensions)
    Track variants with complex attributes like size, color, dimensions, and style—essential for furniture and décor.

  • Serialized Tracking & Special Orders
    Reserve by serial number (e.g., model), manage special/back orders, and tag items as custom-built.

  • Low-Stock Alerts & Automated Reordering
    Maintain optimal inventory using minimum/maximum thresholds and auto-generate purchase orders.

  • Matrix & Kit/Bundles Support
    Handle product bundles like bedroom sets, suites, or accessory kits that adjust inventory automatically

Flexible Selling, Payment & Pricing
  • Deposits, Layaways & Financing Plans
    Accept partial payments, enforce minimum deposits, and support installment or financing options.

  • Flexible Pricing & Promotions
    Create timed promotions (e.g., sale windows), tiered discounts, and enforce margin control.

  • Multi-Tender Payment Acceptance
    Accept EMV, magstripe, NFC, cash, checks, gift cards, and integrate with financing options at checkout.

Order Fulfillment & Delivery

Sales & Work Order Flow

  • Phone & Online Order Management
    Process pick-up, delivery, or shipping orders via phone or e-commerce channels.

  • Scheduling & Route Management
    Schedule deliveries, assign drivers, plan routes, and generate pick & loading lists.

  • Multiple Shipping Addresses
    Store several destinations per customer, useful for gifts, staging, or business accounts.

  • Quotes, Estimates & Invoicing
    Generate estimates, convert to orders, create invoices, and manage open accounts receivable.

  • Work/Service Order Tracking
    Record upholstery, assembly, and repair tasks; log service history for each item.

Customer Experience & CRM

Reporting, Analytics & Profitability

  • Customer Profiles & History
    Maintain profiles with contact info, purchase history, custom preferences, and shipping addresses.

  • Loyalty & Membership Programs
    Reward frequent shoppers and offer membership perks like extended warranties or exclusive discounts.

  • Clienteling & Personalized Service
    Equip sales staff with clienteling tools—wishlists, related-item suggestions, and tailored promotions.

  • Detailed Sales & Performance Analytics
    Track sales by category, staff, and location; review margins, commission, and inventory turnover.

  • Forecasting & Budgeting
    Use historical data and container/PO forecasting to plan purchasing and budgets.

  • Commissions & Employee Metrics
    Automatically calculate commissions on gross sales, profit-based incentives, and work order services ..

Security, Permissions & Compliance

  • Role-Based Access
    Set permissions for discounts, refunds, returns, and pricing adjustments based on staff roles.

  • Discount & Return Restrictions
    Control who can authorize markdowns or refund transactions.

  • Secure Payment Compliance
    Ensure PCI/PA-DS compliance with encrypted transactions and safe data handling.

Omnichannel & Syncing

  • Unified Inventory Across Channels
    Keep real-time stock sync between in-store, online store, pop-ups, and warehouses.

  • BOPIS / Click-and-Collect & Endless Aisle
    Allow customers to buy online and pick up in-store, or offer access to the full catalog onsite.

  • E-commerce & ERP Integration
    Connect with Shopify, WooCommerce, Magento, QuickBooks, and ERPs for unified orders and accounting data.

Hardware & Mobility

  • Mobile/Tablet POS & Counterless Checkout
    iPads or tablets to serve anywhere in-store, enabling a “concierge” checkout experience.

  • Barcode Labeling & Tagging
    Print customizable tags with dimensions, barcodes, and brand logos on demand.

Want to see these features in action?

brown wooden chairs and tables
brown wooden chairs and tables

Get in touch to learn about our POS solutions and schedule a demo for your furniture or home goods store.

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